UPDATE: On April 25, 2024, the Court entered a Final Judgment and Order approving Class Settlement, Attorneys’ Fees, Costs, and Service Awards.
Settlement Information
A $3,587,254 Settlement has been reached in a class action lawsuit alleging that Nationstar Mortgage, LLC d/b/a Mr. Cooper (“Nationstar”) improperly charged fees to borrowers who made mortgage payments by telephone or IVR (“Convenience Fees” or “Fees”). Nationstar denies any wrongdoing. The Court has not decided who is right.
Who Is a Class Member?
You are a Class Member if you paid Nationstar Mortgage, LLC d/b/a Mr. Cooper a fee to make a loan payment by telephone or interactive voice recognition (IVR) between May 26, 2018, and November 8, 2023, and paid the fee in connection with certain types of mortgage loans. Eligible class members will have loans that either: (1) secure a residential property in the District of Columbia; (2) were 30 days or more delinquent on loan payment obligations when Nationstar or its predecessors acquired servicing rights; and/or (3) were insured by the Federal Housing Administration.
Your Legal Rights and Options
Option and Deadline |
Your Legal Rights |
ELECT TO RECEIVE AN ELECTRONIC PAYMENT AND IF AVAILABLE, A SECONDARY DISTRIBUTION |
If you are entitled under the Settlement to payment, you may elect to receive your payment electronically via Zelle, PayPal, Venmo, etc. via the Settlement Website HERE.
If the Court approves the Settlement and it becomes final and effective, and you remain in the Settlement Class (i.e., you do nothing and do not otherwise exclude yourself from the Settlement), you will automatically receive a payment via the digital payment option you elected. This option means that you give up your right to bring your own lawsuit against Nationstar about the claims in this case. In the event funds remain after distribution of all settlement payments to the Settlement Class, such as in the event checks remain uncashed, you will be eligible to receive a secondary distribution. |
DO NOTHING AND RECEIVE A PAPER CHECK PAYMENT |
If you are entitled under the Settlement to payment, you do not have to do anything to receive it. If the Court approves the Settlement and it becomes final and effective, and you remain in the Settlement Class (i.e., you do nothing and do not otherwise exclude yourself from the Settlement), you will automatically receive a payment via a paper check mailed to you. This option means that you give up your right to bring your own lawsuit against Nationstar about the claims in this case. |
Exclude Yourself (Opt Out)deadline passed |
Instead of doing nothing, you may ask to be excluded from the lawsuit. If you do so, you will receive no benefit from the Settlement, but you retain your right to sue on your own. |
Objectdeadline passed |
You may object to the terms of the Settlement Agreement and have your objections heard at the April 25, 2024 Final Approval Hearing. |
Dates and Deadlines
Select Digital Payment
February 16, 2024
Exclusion Deadline
February 16, 2024
Objection Deadline
February 16, 2024
Final Approval Hearing
April 25, 2024